I ja sam danas pitao na chatu, kazu da ne ubacuju invoice, ali mozemo da ga download-ujemo. Na kraju sam video da nema poente pisanije, pa sam odustao. Kad dodje vreme da narucim sa dx-a, mozda otvorim tiket oko ovog problema.
info: Please wait for a site operator to respond.
info: You are now chatting with 'Sara'
Sara: Welcome to DealExtreme, nice to meet you !
Sara: hi
Sara: How may I help you today?
Sara: :)
Miladin: Hello
Miladin: :)
Sara: Would you please show me all the sku numbers of the items with commas between them and I will check.
Miladin: I want to ask something else, regarding shipments
Sara: okay
Miladin: just wait a minute to write it
Miladin: :)
Sara: oky
Sara: no worry
Miladin: Recently we in Serbia have experienced a lot of problems with customs. Although packages with value less than 50Euro (around 60$) were not supposed to pay customs taxes, they are, and customs operators estimate value of items how they like, so for few pieces of jewelry which costs around 10$ it was evaluated 40$. They said it is because they can't find invoice in package.
Sara: so sorry
Miladin: So is it possible to include invoice in package if we ask you?
Sara: for this issue
Sara: The customer is responsible for all customs and import issues including but not limited to knowing import laws and dealing with taxes, tariffs, and item seizures. Hong Kong warehouse items are not subject to any export taxes. International warehouse items are not subject to any sales tax. All packages are declared as gift. Invoices are never included in the package.
For most countries, orders shipped with airmail use the product category for the description and a randomly generated value of 30%-60% of the order total. Denmark, France, Norway are exceptions and use the real value.
Or you can refer to the below link for how are customs and taxes issues handled.
http://cs.dx.com/FAQ/Detail/10
Miladin: well, don't worry it is with our country
Miladin: nothing to do with you
Miladin: i'm asking is it possible to put invoice in package before shipment, if user wants?
Sara: no
Miladin: not at all?
Sara: just can download it after shippmen t
Miladin: even if we pay?
Sara: you can download it by youself
Miladin: yes, but i have to start procedure with customs here, to pay around 10$ tax which will not be returned, even if i am right
Sara: you can contact them to pay that
Miladin: ok, i'll see what i can do
Miladin: thanks
Sara: :)
Sara: Thank you for your understanding.
Re: dealextreme.com - iskustva?
kod mene još od ništa od 10.05 stoji ovaj status 